Terms & Conditions

Contact Details

Our registered address is:
2 Garden Cottage
Otehall Farm
Janes Lane
Burgess Hill
West Sussex
RH15 0SR.

Telephone number: 07817 941051

You can write to us at our registered address above or via email: [email protected]

Standard Delivery

Goods will be delivered to Mainland Britain and Northern Ireland only.
We endeavour to deliver your order within 14 to 16 working days. A delivery charge will apply on all orders. The amount is variable depending on the order and is made clear at the point of order.
We will contact you where applicable to arrange delivery and to ensure that full payment has been made prior to your order being delivered.

Price and Payment Terms

For orders placed on this website, PayPal accepts: Visa Debit, Visa Electron, Visa Credit, Mastercard and UK Maestro. All card payments are processed securely by Paypal. For information on other methods of payment please call 07817 941051.

Prices are subject to change without notice. Trunk are not responsible for typographical errors.

Satisfaction Guarantee

In the event that the item is found to be Damaged on Arrival, you must notify Trunk within 3 days of receipt by calling 07817 941051 or e-mail [email protected]

Items must be returned in their original condition and packaging. Upon return of the item, Trunk will either refund the item or exchange it for a replacement.

We will not be responsible for any defect in items arising from fair wear and tear, wilful damage, accident, negligence by you or a third party.
It should be noted that colours have been digitally created to illustrate the colour options available on certain goods and have been taken directly from the paint manufacturer`s colour directory. These may vary from time to time as may the finish due to the bespoke nature of certain items.

Limitation of Liability

These limits do not supersede your statutory rights. For items purchased on this site, except for claims of personal injury or death, the maximum liability of Trunk shall not exceed the actual purchase price of the item. Trunk shall not be liable for special, incidental, consequential, or indirect damages.

Other Information

If you purchased any item listed by Trunk from this website in the UK, any contract between us will be governed by English law and the courts of England and Wales will have non-exclusive jurisdiction over any disputes arising out of or in connection with this contract. All dealings, correspondence and contracts between us will be made or conducted in the English language.

You may have other rights granted by law and these Terms and Conditions of Sale do not affect these.

Confirming Your Identity

To ensure that your credit, debit or charge card is not being used without your consent, we will validate your name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.